Atiba Wise

Review of Sheraton Four Points Capital

We planned to stay the full weekend until I saw th...

We planned to stay the full weekend until I saw this myself. Their groundmen must have been laid off and the housekeepers are on constant break. No presence seen since. This is not Marriott standards at all! I am appalled. Our room was not sterilized or throughly cleaned. The room had a weird smell. People walked around the building without wearing mask smoking all around the building. When my wife went to speak to the GM she was rude and gave excuses she would not even addressthe issues. We will not be returning. Given the current status of the world during this pandemic you would think that cleanliness would be their top concern.