I am so happy I decided to go with Innovative Base...

I am so happy I decided to go with Innovative Basements, they really stood by their work and went beyond what I expected. The first system they put in had some difficulties due to some unforeseen circumstances. They came out in a timely manner and installed a different system that would work better for our conditions. My house is 100 years old and has a lot of cracks that we were still seeing some moisture during the wet time of year. So even after the new system we were still having some minor problems. Jan Kottke the Production manager who is wonderful to work with suggested that they come out and try to seal up the cracks. So about 4 months later when the water level went down and the cracks had dried up completely, I reached out to Jan. He remembered who I was and wanted jump back onto the project and finish it up. He then came out with Derick the Forman and Ben the Co-Forman to patch up the cracks and paint the entire basement floor with a high quality floor sealing paint. I am very impressed with the quality of work Derick and the team did. I am very much looking forward to a usable basement. What impressed me most is that when we ran into the issues it was never about the money, it was always about Innovative Basements wanting to do a good job. They did not charge me for all of the extra work even though I know it cost the company time and man hours. I wish there were more companies like them, ones that stand by their work and don t try to go to contracts that you sign and try to get out of doing a good job. If you want work done on your basement I would highly recommend them. Ok this is getting too long but there are a lot of other very positive things I could say.