I never heard of this company until they emailed m...

I never heard of this company until they emailed me an invoice for UPS collect, out of the blue. Apparently Karcher USA uses them for warranty fulfillment, so Karcher shared ALL my info with this company and thier credit department is invoicing me for something. They got my address and email correct, but screwed up my first name. THE TRUTH. The "Karcher" agent contacted me. The invoice was a mistake, but the people I have been talking to as Karcher USA are really this company, Gardner Inc. It has taken 2 months to get this warranty "fix", and I dont "owe" anything, but I am thoroughly fed up by this entire experience. They are just sending me a copy of the cheap thing that leaked, so it will leak again, I am sure.