My wife Karen and I just completed finishing our B...

My wife Karen and I just completed finishing our Basement. It was a fairly intense project, and we were fortunate to find some great people to get us here. When it came to the electronics (TV's & Music), we had shopped several stores, and then had the good fortune of meeting Shane Mueller at The Big Screen Store. From the very beginning his professionalism, product knowledge, and customer service was remarkable. Throughout the hundreds of questions that we asked, the multiple store visits, and many hours of discussion, he always went out of his way to make sure we were taken care of. We were so impressed by how he took ownership of the project, viewed our designs, and even came to our house with his installers, Joe & Justin, to make sure he had selected the right products for us. Consequently, we purchased our TV's & wall mounts, receivers, all of our overhead speakers, and a wall unit from The Big Screen Store. Joe & Justin did all of the pre-wiring, post-wiring, and setting-up of the equipment, including reviewing it all with us. They literally stayed in our house the last day from morning until 10:00PM when everything was finished and working perfectly. Again, the customer service was special. We were so pleased, that we purchased our sofas from the adjoining The Sofa Store. Thank you Brett & Jason for the continued excellent customer care. Bottom Line- it was a big project and these gentlemen exceeded our expectations. As we now sit in our comfortable chairs, with enormously pleasing viewing and listening experiences, and hear the compliments from our friends, we haven't forgotten the many hours and extreme effort you guys put in to making this happen. Thank you guys!