I'm sooooo of mad I can't even see straight. My da...

I'm sooooo of mad I can't even see straight. My daughter had her picture taken at school and the lady grabbed her face so hard she left nails marks. When I picked her up I asked her what happened and she started crying. She finally told me what happened, so I called the place TWICE. I got hung up on. So I called the police and made a report. That is ridiculous