This place is straight out of the '80s, like the e...

This place is straight out of the '80s, like the early '80s. I wish I could give 2.5 stars because my experience have been so hit or miss. I think the staff means well, but they are limited by space and other constraints. The service department has almost no amenities that you expect at a dealer service department. They do have loaner cars, but no shuttle which would be nice since I work two miles down 73. When I complained about a noise in my car, the first time they were dismissive and said it was raining so they could not detect it. I ended up contacting corporate, so the next time they looked at and tightened the control arm bolts which made the noise worse. The sales department is apathetic. When my mother went to test drive the CX-5, the used car manager came with us an knew nothing about the car and made no effort in connecting with us