Cary Brown

Review of Kaiser Permanente LAMC

An injury, earned in my younger years, decided to ...

An injury, earned in my younger years, decided to make a reappearance. Back surgery was required. My family is a member of Kaiser Permanente, an HMO, and I was sent to their surgery center at the Kaiser Permanente Los Angeles Medical Center. (In Southern California there are about two dozen Kaiser Permanente medical facilities. Each has a specialty.) It is located on Sunset Boulevard just a few blocks from the Hollywood studios.

Since I am having trouble walking, a hospital volunteer sat me in a wheelchair and pushed me to reception. I was greeted, ID taken, and quickly moved to the surgery waiting room. The volunteer stayed until the nurse arrived. A few minutes later I was laying in a hospital bed, gowned.

Every person I met showed courtesy and care. I never felt alone.

The laparoscopic surgery went well. I went home a couple of hours later.

This was the third operation I've had at the Los Angeles Medical Center. Each time, thank goodness, the procedure was successful, and the care and courtesy shown was all you could expect. Jessie Lee, my pre-op nurse, on behalf of the KP medical team, drop me a note thanking me for letting them take care of me. Wow. Never expected that.

Of course, everything is wheelchair accessible. My wife, who accompanied me, said the cafeteria was a long walk. Valet parking is available. The multi-story parking facility is located across the street from the hospital. Electric charging is available.