Aaron Goss

Review of Brown and Wood Cadillac

My wife and I were in the market for a midsize SUV...

My wife and I were in the market for a midsize SUV that had a 3rd row. After talking to friends and family, we narrowed our search down to a few different options. I sat out on 1/31 to go take a look at a few vehicles so that my wife and I could go back at a later date to get more serious. Upon arrival, I was quickly greeted by Brian Spain. He was very nice and professional. He wasn't pushy at all, but informed me that given it was the last day of the month, he and his managers would gladly do whatever they could to make a good deal. After telling him what I was looking for, we took a test drive. With my wife being at work, I wasn't prepared to do a deal without her being there, and without her car that was the actual trade-in. Brian and sales manager Rob made sure that they did whatever they could to make the process as smooth as possible even given the obstacles. Long story short, we bought a brand new, gorgeous GMC Acadia. We couldn't be more happy, and very happy to have worked with Brian. I appreciated his style. He wanted to make sure I was happy, but also wasn't the stereotypical pushy salesman either! GREAT job to everyone involved. Brian, Rob, Michael (finance manager) and even their "Genius" that helped me get everything set up!