On Tuesday evening my sister-in-law was visiting f...

On Tuesday evening my sister-in-law was visiting from out of town and ended up with some tire damage. It was after 5:00 (because that's when all things happen) so we tried putting air in it and driving on, hoping it would at least get her home. It didn't get her a mile down the road. After putting more air in, we drove straight to Andy Shaw's service center. At first, they thought that there was no one available to fix it as service techs generally leave at 5:00, but they gave us the names of other businesses in the area and offered to fill the tire again before we left to try somewhere else. As we were walking back to the car, we were greeted by the general manager and a service manager who asked if they could look at it. Long story short, they found a service tech who, while off the clock, wasn t gone yet. Together, they spent a LOT of time trying to find and repair the leak. After taking the car back and removing the wheel completely, they were able to repair it temporarily-enough to get her home safely. I am so impressed with the service and compassion we received. They were so kind and so helpful. She was able to get safely home and, when taken to her own mechanic s shop, she was given the same diagnosis as we were given at Andy Shaw. The service team at Andy Shaw Ford went out of their way to help us and to make sure that it was safe for us to be on the road. I really appreciate that kind of care and service and would recommend this business to everyone I know. Thank you, guys!