stan turpin

Review of Pikes Peak Hospice

An absolutely horrible experience. My mother of 92...

An absolutely horrible experience. My mother of 92 was put into home hospice care as a means of getting her more help . Worst decision we ve made. Mom is bedridden and had no body sores or pressure points at care onset. After 6 months hospice determined she no longer qualified for hospice care (against her doctors directives) and in the transition back to home health care we were assured by multiple people MULTIPLE times when all was in place she would be discharged. A wound has opened up from the lack of care and it is escalating into a serious infection. At this point- they TERMINATED care! Nothing was in place to address the wound they caused / no nurses and or CNA care. No notification to me as moms power of attorney. Calls to management and the excuse was a change over in personnel and a lack of communication . REALLY? I asked if this was her mother would she like her to be treated this way and the answer was NO! Please don t let anyone you love get assigned to Pikes Peak Hospice home care!