4 years ago

I reserved an apartment at the Spa Cove at the end...

I reserved an apartment at the Spa Cove at the end of July for a move on Sept 1st. The apt showed availability when I applied for it. When I went to put the deposit down, I was told it was being renovated but that it was going to be ready by Aug 25th. Three days before my move-in date, I was told my apt was not going to be ready until after sometime in Oct. However, some manager named Keith Keeland (sp) was willing to put me up in an available apt out of my price range for the time being. Also, of course, I was to shoulder the cost of transferring when my apt was ready as well as having to cover the cost of the move again. This underhanded business practice was reported to the BBB and to their corporate headquarters. I never received any correspondence from their corporate office after I contacted them. I am homeless thanks to these assholes at Spa Cove and they do not care. I know it was only a couple of hundred dollars, but it is the principle that matters. Their bullshit must be stopped.

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