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Marcel Jasenovec

4 years ago

Ridiculous how low this cinema has gone. Slowest s...

Ridiculous how low this cinema has gone. Slowest service, ignorant women at a main desk. I mean three people behind the counter, 2 people waiting and we waited for 10 minutes to get a bottle of water and a popcorn. The end was the best when the cleaning lady walked in while the credits to a marvel movie were still running. In 15 years of visiting the cinemas, I ve never experienced the cleaner walk in while people still inside, they always waited.
This just proves whoever the manager is, he or she is not doing the job well as the team is unwelcoming and it diminishes the experience.
But at least finally they kept the small ceiling light off during the movie as this particular cinema is known to keep them on despite my complaints over past 3 years. I love the sound and screens but the behaviour is rather disgraceful. Two stars only for the empty cinema.

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