angelakrupp07

Review of Coppus Mercedes

We brought our Chrysler T&C here because we were h...

We brought our Chrysler T&C here because we were having problems with it starting. The van would start occasionally, but it was (and still is) temperamental. They quickly decided it was the starter and replaced it for $430.

About a week and a half later we were roughly 2 hours from home and the van didn't start, again. We called and complained about paying so much money for a starter and yet the van still didn't want to start. They said we could bring it back in and the cost would be on them for whatever they found was wrong. They did exactly what they said and all seemed fine, until the next day.

The next day after picking up the van we started to hear a rattle in the steering wheel area. Apparently, they had taken apart our entire dashboard and something isn't back where it belongs securely. Oh, and we were out of town and the van didn't start AGAIN!!! Now, we are waiting to get the van back in for the THIRD time to find what the problem is.

They claim they are able to fix Chrysler vehicles, but they can't seem to put our van back together or figure out why it won't start every time.