Roger Mace

Review of James A Haley VA

This is the worst ER I have ever been in. The ER ...

This is the worst ER I have ever been in. The ER staff is slow has no sense or urgency, lacks compassion and competence. My first visit was in January of 2016. After two hours I was finally able to see a doctor. I had previously had an ankle replacement about four years earlier. I had a blister on the foot where I had the artificial ankle. I was told by the ER doctor that I did not want any kind of infection in that leg. He wrote me a prescription that I could take to my pharmacy near my home. After leaving the prescription with pharmacy I went home waiting for it to be filled. As soon as we got home our phone rang from our pharmacy. The pharmacist said he couldn't fill the prescription because it was a penicillin derivative. I have an allergy to penicillin. He further stated that he couldn't get in touch with the ER doctor to get the prescription changed. After some phone calls on my part we were able to get the issue resolved. The ER doctor said I never told him I had an allergy to penicillin, which I did. Not only did I tell the ER doctor, it was also in my VA medical records.

My second encounter with the ER was in April of 2016. There were three people in the ER. After an hour and a half I still had not seen a doctor. I left the ER and went to the Florida Hospital ER where I was immediately seen. I was consequently admitted to the hospital.