I called Hawaii Telecom and I got my internet serv...

I called Hawaii Telecom and I got my internet service setup with a good price and everything and salesperson put my paperwork through told me it was processed and that a technician would be calling me to set up an installation time well it's been five six days have not heard anything I have emailed the sales rep I have called the sales rep I even called the customer service line and got the runaround and I have to have my internet up and working by a certain time because I work from home for the Shriner's Children's Hospital in if I don't have internet I don't get paid this is the worst service I've ever seen and I wish to God there were somewhere else I could go but spectrum is no better