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Martha Voight

4 years ago

Horrible experience! Worst part was the abject fai...

Horrible experience! Worst part was the abject failure of the live stream. People were unable to tune in. According to people it was unwatchable , between buffering and the name on live feed was some other woman s name. Very unprofessional. The free Facebook platform was inadequate for the volume of people accessing the site. Well into the Covid crisis one would expect it to be seamless.
Also original appointment was scheduled with me the day before and I was not notified that another director would stand in. Dragged my 101 year old mother there and no courtesy of a phone call. Passed on to another who was not what I expected. And, to top it off, the body was prepared with facial hair, contrary to instructions. Fortunately not many witnessed this due to Covid visitation was suspended. So disappointed

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