Donovan Lewis

Review of Mercedes-Benz of Pompano a AN ...

Why do some dealers feel it's ok to have the most ...

Why do some dealers feel it's ok to have the most uncomfortable buying experience? Making it feel as if your being discriminated against because it seems like you don't belong in this "high end dealer". The entire place and people have a cold dead feel about it.

I was in Mercedes of Pompano an autonation store and it was the most uncomfortable experience I've ever had looking at a car.

They didn't care I was there, Steve the sales man told me if I don't want the car it doesn't matter they had multiple other buyers for the car when pointed out something they didn't say over the phone that I asked about.

With everything going on today how can car dealers still get away with "oh this guy doesn't have Mercedes money".

Then to top it all off, I got a call from the sales guy Steve several days later asking if I was still interested in the car. I thought that was odd since Steve said they had so much interest in the car and it didn't matter if I didn't want the car. I explained that it was the most uncomfortable buying experience I've ever had with a car purcahse, and he seemed baffled and basically blamed me for why it was an uncomfortable experience.

Well again the BMW is still sitting there that had so much interest, maybe it's not the car that people don't want but rather the horrid dealer experience. I will say it again, it was the worst buying experience I have ever had at a car dealer, I don't understand why anyone would ever buy anything from them.