Anna Noltemeyer

Review of Kentucky American Water

If I could leave negative stars I would. This is ...

If I could leave negative stars I would. This is the most unprofessional company I have ever worked with. I have tried to call and work with them with some billing issues and it has taken over four months for anything to even start to get done and they still have not fixed the problem. On top of when you try to call you are on hold for two hours if you are lucky even when they tell you 40 minute wait. When they do put you with someone who says that they are going to fix the issue it does not get resolved and when you try to get ahold of them they do not call back.