Rehan Mirza

Review of Herb Chambers BMW

UNBELIEVABLE! SHAMEFUL! LIARS!

UNBELIEVABLE! SHAMEFUL! LIARS!
NEVER go there PLEASE. These ppl are just flat out LIARS. I am a a CURRENT customer of this dealership, currently leasing X5 with them. they called me themselves to come in for a pull ahead program and when I went there - remember, just because they asked me to - their manager Nicole said they cannot offer what was discussed over the phone but can roll my remaining 3 payments into the monthly payment of the next car if I lease it with them. In other words, they wanted me to make monthly payments for two cars and keep just one for no good reason. What?? Do they think ppl are crazy?

On top of that, she tried to sell me a different car by saying that the car I was promised over the phone is not appropriate for New England weather. Not just that, when i insisted to get that car she came up with following justifications;
1. Website is faulty, we cant be responsible for what on the website, really? Is this what they are trained to say?
2. Car was sold and I can show you the papers
3. When asked to show the papers, she said I dont want to deal with you guys since you have been rude to me. At the end of this review, i am not angry I am amused.

Shameful!