Patty Huss

Review of Delaware North - Gideon Putnam...

After more than a decade at the Gideon Putnam Hote...

After more than a decade at the Gideon Putnam Hotel, one might think it would be time to "move on," but for my husband and I that is not even a thought. Through the years we've seen many changes and we think they've all been for the best. It's not just the hotel itself, it's the people. From the moment we make our reservations Deanna Kirk is on it, making sure all our desires are met. She is not only extremely professional and knowledgeable but she is kind and caring. For years she has answered all of our questions, concerns, cares promptly. We just love her. Rich, the bell hop greats us like he knows us, that's pretty special to us. Shaunna at the reception desk, what a great personality! Always a warm hello, makes a point of knowing who you are and addressing you by name. We appreciate that Shaunna! The ladies who clean our room always have a smile and a hello, how was your year? We have not met one person working at the Gideon who hasn't been pleasant. It tells us that management treats them pretty well, and that says a lot. Linda, the hostess with the mostess in the Putnam Restaurant, she is a joy and a professional. So, thank you Deanna, Shaunna, our cleaning ladies, and all the wonderful men and women working at the hotel, we really appreciate you. Thank you for making it so that there will be "no moving on" for us!!