Had 1 of my 4 dogs there for a nail trim, the tech...

Had 1 of my 4 dogs there for a nail trim, the techs were amazing! Went to make a nail trim appt for another of my dogs was told I could not make an appt. No explanation of why. Now a month later I am receiving registered mail from this vet. Called office stated I am not a client and my dogs do not go there can someone please tell me what is going on. Was told the office manager refused to speak with me and I needed to sign for the letter and read it, that is was self explanatory?!!!! Seriously! I have no clue what the issue is. The bill was paid prior to the nail trim and my dog is not a problem. Apparently the office is managed by a child who cannot/will not adult and has a strong need to dominate/and or feel superior. I strongly recommend no one use this vet under the current management. KUDOS TO THE AWESOME TECHS THAT WORK THERE, THEY DO ROCK!