4 years ago

I brought tickets on Goldstar for the Dracula show...

I brought tickets on Goldstar for the Dracula show. Went there theater closed with one note saying it s close for today, can refund or reschedule. Excuse me? I drove about an hour here and now because of the traffic jam I have to do another 1-2 hour ride back. There was no food there either. And the lady happens to be at the door was like just go reschedule, I only got to take the pic of the note to email. The goldstar and the theater supposed to have both my mail and my phone number. A simple message the night before would avoid ppl drove for hours, stuck in traffic to a play that s not gonna happen. Very frustrated with this place. Nobody can predict when or how long the power shut down will be, but I m certain this customer service won t go far. Goldstar don t even let me comment, so this is the only place I can put it.

Never come here again.

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