Traveling during Covid times are tough enough for ...

Traveling during Covid times are tough enough for the first experience to be unpleasant/ unwelcoming check-in front desk attendants. I understand there are numerous travelers globaly coming to visit. I expected more cordial responses and clarifications of questions. We were met with an attitude I can only describe as tired and agitated. She seemed frustrated and dismissive when asked something or when providing hotel policies and regulations. On multiple times provisions were requested from room service and improper quantities or toiletries were fulfilled. The hotel is near all the Waikiki shopping and eats.