Carmen Doran Review of Arthritis Northwest
I had a lot of respect for Dr. Christopher Valley,...
I had a lot of respect for Dr. Christopher Valley, until he treated me like my health did not matter. Because they scheduled me twice in a two week period, their error. They penalized me and removed me from their practice.
However, that's not where it started. It started when Dr. Valley's Medical Assistant was rude to me and cut me off several times on the phone. I complained to what I thought was an office manager, but it was another Medical Assistant named Kelly. Kelly then told me if I was going to send my complaint to send it to Karen.
I was already in the building the next day, so I went into reschedule my appointment. But, looks like I was discharged from the practice for a missed appointment. I call retaliation for complaining. Although their recording says they want to hear from you...They don't. If you don't want to get kicked out of the practice, don't complain. They don't care. Deal with it or your screwed!!
I had several friends ask why I went there, now I know.
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