Keri Eckhardt Review of Maas Nursery
I give 2 stars because of my experience with some ...
I give 2 stars because of my experience with some plants I bought. I bought some plants 3 weeks ago and they died within the 1 first week. I approached the owner (Carol) on another trip to Maas to ask what the return process is due to the fact that I followed the planting instructions very thoroughly and yet they still died. She told me she would not honor a return or exchange because she felt that I did not water the plants. I was so dumbfounded by her statement that I just walked away. I had to process what I had just heard. Yes, I watered them everyday. What kind of business does not honor a return and stand behind their products. The way she talked to me was as if I was a child.
The place is beautiful, yet overpriced. By this experience I will shop elsewhere that stands behind their products and offers better customer service.
Comments: