We downloaded the app which seems to work well. Wa...

We downloaded the app which seems to work well. Was looking to park near Wrigley field for a Cubs game. The app gave us several options with different prices available. We confirmed the location and made the payment. The directions and lot description were great. Upon arrival to the lot we were told we could not park there that there was a mistake in availability. Keep in mind there were open spots and a sign at the entrance for Cubs parking. The attendant sent us to another lot stating they were accepting the confirmation. So we drove the 3 blocks only to be denied there also. I'm not sure what went wrong and don't know if I would trust the app again. I did call customer service and they were very apologetic and said they would credit us right away. We'll see