Moonlight Sonata

Review of Mandarin Oriental Hotel Group ...

Check in was easy, room super clean, spacious and ...

Check in was easy, room super clean, spacious and with a very comfortable bed.

However, I checked in at 3am after a red eye flight and had my DO NOT DISTURB on...got a phone call at 7am asking if I wanted the room cleaned!!! I was very upset.

Due to covid there's no refreshments, drinks, or snacks in the room...everything has to be ordered through room service which other people in my group warned me the food from room service was not good.

Another annoying thing was there was no vanity kit in my room, I took a shower and wanted a shower cap, q tips and cotton pads to remove my makeup and there was nothing, I needed to get to sleep and didn't have the time to wait for anything to be delivered. First time I've stayed at a 5* hotel that did not have a vanity kit! Luckily, they did have 2 small bottles of water in the cupboard.

Also, ALL shower gel, shampoo and conditioner have methylisothiazione in them which I'm highly allergic to; It is a well known dermatological sensitizer and allergen; some of its side effects include flaky or scaly skin, breakouts, redness or itchiness, and moderate to severe swelling in the eye area. The American Contact Dermatitis Society named Methylchloroisothiazolinone the Contact Allergen of the Year for 2013.