This hospital USED to be the place I would trust w...

This hospital USED to be the place I would trust with my life (and would recommend to others) and while I would still recommend any other part but the emerg department being there for an emergency has become a horrible experience.

Triage didn't actually ask me any relevant questions and just sent me to ambulatory (where I waited almost 2 hours just to be actually triaged). The nurses (and doctors) seem to assume that anyone who is there in actual pain is just there to score pain medication and it seemed the security guards, porters and fellow patients cared more than the medical staff working there.

After 4 hours I finally got part one of my x-rays done, then 2.5 hours later (as I was "awaiting results") got sent for other x-rays (it would've been far more productive to get them all done at once).

It's also a unnerving to give a diagnosis in an open (and very busy) waiting area with no care for privacy whatsoever (this used to not be the case) and to make matters worst the doctor publicly belittled me for having a panic attack due to the pain (which was very unprofessional).

I don't go to hospitals unless I absolutely need to (often waiting till I'm lectured by family members or doctors to go), and this treatment (during covid or not) is unacceptable for any human being.