Evelyn Berry

Review of NTTA

After reading all of the negative reviews on the s...

After reading all of the negative reviews on the service at NTTA, Plano - I really dreaded going over there this morning to exchange hard plastic toll tags(2) for the new stick on. Going west down Plano Parkway (before the Dallas Toll Road) on the left is a large sign showing where the NTTA office is and I turned into that left turn lane. I walked into the office, there were 8 people in line in front of me and 8 employees in cubicles waiting on people. My turn came up within 5 mins and the young lady waiting on me was very friendly, very professional and very quick. It did not take her over 5 mins to void the old tags and issue the new stickers. I would say, with no hesitation, this transaction was the quickest I have ever had dealing with any company. Thanks NTTA - now go get those violators that don't pay!