wynna charlene carrillo

Review of Acacia Hotel

Would have been excellent for service except we we...

Would have been excellent for service except we were kept waiting for 2 and a half hours for check in for nothing. Reception told us to wait for maybe a half an hour to an hour for a connecting room, but if we want she can just give us 2 separate rooms at level 10 if we want to check in right away. We opted to wait for the connecting room but 2 and half hours later when we finally checked in it was still not a connecting room. So basically we waited for nothing.