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Michaela Scott

3 years ago

While the staff was pleasant, the experience was t...

While the staff was pleasant, the experience was terrible. I was completely appalled by the state of the hotel. Our first room had a giant crack in the window which had our temperature at 65 degrees on a snowy, cold night. They switched us to a second room (they stated that it was the last room they had) which indeed had another cracked window with just tape over the crack. At that point, we were so exhausted that we just stayed in that room. The others we were traveling with also had to switch rooms due to a clogged toilet and they were told no maintance was there to fix it. When you walked into the rooms, you instantly get hit with the smell of cleaning products. The next morning, our airport shuttle was nearly 30 minutes late! The whole stay was just terrible and the hotel just looked like it had seen better days with uneven wallpaper, doors not opening all the way because they were hitting toilets and more. Plus who charges $12 breakfast in a hotel of that condition!? I highly recommend looking somewhere else before here.

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