Waited in line for 20 minutes to get a tubing pass...

Waited in line for 20 minutes to get a tubing pass that we had already ordered weeks ago. Then after one trip down the slope they shut it all down. I then had to wait another 30 min in line and upon reaching the desk they refused to give me a cash refund so now I m stuck with a useless 100 dollar gift card that I won t be able to use for anything. Complete waste of time and money.