Just Sha

Review of Woonplus Schiedam

Terrible organization. Complaints remain, 100x is ...

Terrible organization. Complaints remain, 100x is said that they call you back, but this does not happen at all. If they call you back, they will make a conscious call after 11:00 and let you ring your phone once and then hang up immediately. Then you call the reception for 30 seconds and you are told that they can not transfer you anymore and that you have to wait again until the next day (this has just happened again, 2nd time in a month) The complaint would be with Dennis Salah and then forwarded to manager Jaqueline Bredeveld or something in that direction, but every time there is an excuse. Wrong number even though you have already passed this 4x, still under treatment even if they have 10 working days to respond and my complaint is there already 3 months etc. Several gas leaks while I was pregnant in the house walked around (due to severe allergy I do not smoke the gas smell and I was later pointed out). Woonplus promised that it was resolved, then I went back into the house and someone later pointed me to a gas smell. The leak was never solved. Had a conversation at the office and by phone, but I was unlucky. I could not get another house or my rent back for the time that the house was not habitable. Meanwhile I finally have a new home (unfortunately via living plus, but I wanted to leave as soon as possible) and also with this house everything is wrong. When I left my previous home I had to repair everything and pay differently. At the moment I am in a house with holes, ceiling which almost falls out, broken earth leakage switch, empty boiler and no hose to top it up. I have the idea that they do it for so long because they know they are wrong and hope that they can come out of it or that I'll eventually give up. But know that this is not going to happen.