I really tried to give them the benefit of the dou...

I really tried to give them the benefit of the doubt but there was just way too much not in their favor. I had a recurring transmission problem with my car. I know that's a manufacturer issue and not Baxter's fault. However, I had to take it in five times in six months (one time two weeks apart) and it became clear they had no idea how to fix the problem. Three out of the five times they kept replacing the same speed sensor. Once when I asked, "Didn't you replace this last time?" My advisor said, "What? We did?" They rarely acted like they even remembered me or the issue and never talked about what was causing it. I even had one advisor tell me "Well if the pattern holds, it comes back every 300 miles. Hopefully it doesn't this time." Let's see, what else? One of those visits he told me to wait in the waiting room while they pulled my car around. He forgot about me and asked "What are you still doing here?" Oh and he forgot to charge me so I had to remind him. All this said, I traded in the car to be rid of the headache. Switched to Woodhouse where I've been treated much better.