Worst insurance company I've ever used. Need a pri...

Worst insurance company I've ever used. Need a prior auth for a medication and it always takes 2+ weeks instead of 72 hr max, doctor has to fax info many times for each PA and then mdwise says they can never find the fax, they lie and claim doc doesn't send it and wants them to fax again and again to different fax numbers. My doc is getting mad at me about it and this medication is very expensive so I can't buy it from pharmacy. Second PA (last month) was entered in wrong by mdwise for 2 pills a month instead of 2 pills a day and mdwise admitted their mistake and fixed this last month themselves but they didn't add in the refills so now I'm in the middle of another 2 week PA for third month in a row when first PA should've covered meds for 6 months at least! Mdwise doesn't pay for an emergency supply during the PA process either like other (decent) insurance companies do! Stay away from mdwise! Extremely unprofessional! Stuck with them for a year now, can't wait to switch insurance companies and it's only been 3 months!