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Angel Guevara

3 years ago

Horrible customer service, very rude and unprofess...

Horrible customer service, very rude and unprofessional, cannot give specific or detailed reason as to why you get denied, Also do not know how to answer questions when you ask. I was even hung up on. Never got a call or email stating we were denied until I called to find out myself after waiting 5 days. Every denial reason was always debt to income ratio but cannot prove why and gave incorrect information that was not put on the application and then cannot explain how they got that information. Get it together Triad, you should be helping people get approved not treat your clients like garbage.

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