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PLEASE READ BEFORE PURCHASING!!!!!!!

PLEASE READ BEFORE PURCHASING!!!!!!!

My experience with L&J Diesel was not the greatest. It started back in September of 2015. I purchased 8 injectors for my LB7 duramax. They arrived in a timely fashion, and that's when things started to fall apart.
I had a certified diesel technician do all of the work for me, i know how finicky these diesels can be. I wanted to make sure the job was done right. After replacing all 8 injectors, lines, and fuel filter, i had 1 injector that was out of spec. It actually ran worse than before. Naturally i was not very happy, but they had what looked like a solid warranty plan. This is when the fun began.
They sent out a replacement injector for the one that was failing. This one wasn't in any better shape. At least two more failed after driving it for a short period of time. Twice i paid to have a computer hooked up so i could send the balance rates to customer service ($50.00 each time). I strongly suggest having some kind of tangible proof of your claims when dealing with this company. I have my balance rates for anyone that would like to see what I was dealing with.
A few months had passed at this time. I still had the non working injectors in my vehicle. They offered to send me 8 more injectors, but i would still be responsible for paying a mechanic for a 3rd time to replace injectors! I decided to get injectors from a "reputable" dealer. This fixed the problem!
Of course L&J Diesel was not happy to hear this. At this point they offered to send me some of their "higher grade" injectors. I wondered why they hadn't sent those to me in the first place. I declined and asked that my money be refunded. At this point they wanted me to send my cores back before they would refund my money. I declined that because they already had my money and my first set of cores.
By this time its February of 2016 and my patience was wearing thin. They sent my old cores back to me, after about a month of "bargaining". Once again i paid the same mechanic to install injectors that were NOT from L&J. The vehicle runs absolutely perfect now.
Fast forward to today 4/25/2016. After 7 months, and numerous phone calls (at least once a week, sometimes more), I finally received my refund. However, it was only a partial refund! Apparently they had to charge me a restocking fee. I only received $760.70 of the $944.95 i spent. I waited 7 months for this!? I am very disappointed with both the product and customer service i received from this company.
I would be more than happy to provide call logs, receipts, and any other information to anyone that has questions about my experience.

-Erick

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