Terrible and rude service. Rude front desk people ...

Terrible and rude service. Rude front desk people and rude people answering the phones. No one can help with anything. My room didn't have air conditioning. I was there in the middle of summer. They refused to give me any sort of refund or discount. I've been calling for months to straighten it out and no one can provide any sort of help. This place needs to be shut down.