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Brittany Norris

4 years ago

I have had so many problems with this company. It'...

I have had so many problems with this company. It's sickening to think about what we pay for this apartment. Multiple work orders have been put in since moving here. And the workers take their time responding. We recently had our a/c unit replaced. We were out of town for his grandmothers funeral. My husband got a call saying that there could possibly be two holes in our ceiling from installation. The lady who called named Alyssa asked for him to call back and let her know. We got back into town two days later and he called to let her know we came home to two large cutouts in our bedroom ceiling. Our things were every where. And debris all over our furniture. First off, it should not be our job to communicate to her or the company if something like that had been done. That's called communication which should have been done if they are letting someone come in to do work. And what bothers me the most is coming home after burying my husbands grandmother, and having to clean up after people that we shouldn't have to. It has been over a week now and we still have holes in the ceiling. My allergies have been terrible for all the dust and particles coming out of these huge cut outs. And we completely had to move our poor dog into another room or there is no sleep. Since those holes it has amplified the sounds from upstairs tremendously. I will never recommend living here to anyone. And to be specific, its Paces River Apartments in Rock Hill, SC 29732.

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