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CR Allen

3 years ago

I live on Sanibel, work on Captiva and party on Ft...

I live on Sanibel, work on Captiva and party on Ft Myers Beach. I go to Cabanas (normally) so I can detach from my work islands and just "be". Normally Cabanas is awesome; tonight however...not so much. Patrick was our server and apparently had to go to Mexico for each one of my Corona Lights (took FOREVER). Patrick was not client-focused. Patrick DID NOT have his head in the game for HIGH SEASON. He literally told me that my gratuity would not "make or break him"...I am embarrassed to work in the hospitality industry with staff members like Patrick. Please know that Sanibel and Captiva WOULD NEVER treat their patrons with such disregard and rudeness. ATTENTION ALL TOURISTS...GO TO CAPTIVA!! You will be treated like royalty in comparison to this very poor example of "hospitality". Patrick, you should find a new industry...you are not a good fit for hospitality.

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