Anthony Montgomery Review of Headquarter Nissan of Columbus
Nissan has always been a dealership that my family...
Nissan has always been a dealership that my family advocates. They normally have great customer service and great employees always smiling. This past experience was not that case. It took the service advisor hours to contact me with the issues with my car. Then when they put my car back together they put parts they took apart on my passenger seat and still charged me for the diagnostic and did not even put the car all the way back together. Even though they are busy they come up with excuses to why they go over on time with the oil change instead of just apologizing. Also, when i was getting my brakes done they found "other issues" that had to get done and were charging ridiculous prices compared to other auto service companies around town. Since i normally have a great experience i gave you guys 3 stars because of the past one. Also, when i received my oil change I was not told when to return for my next appointment. The service was just mediocre.
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