Abir Achkar

Review of Namshi

I am writing this after having been a regular cust...

I am writing this after having been a regular customer for almost 5 years now. Namshi WAS my go to online shopping app but NOT ANYMORE! i have just deleted the app once and for all.
First, namshi s collections have become very old in style and they barely renew their items. Everytime i try to order an item, there are no sizes available. But what came as the cherry on top and has made me super disappointed, is their misleading language in describing items just to make sale figures. Try buying a pyjama set and u will receive one only piece (top or bottom) based on your luck without having that mentioned in the title description. Finally calling the customer service and telling her that you just lost a 5 year customer, didnt seem like a big deal and was very much welcomed. This only says that a brand that doesnt value its customer, is not worth having customers in the first place.