Kay Woods

Review of Ramada Bowden Hall

We recently stayed at the bowden having booked the...

We recently stayed at the bowden having booked the dbb deal for two nights everything was absolutely fine until we went to hand our keys in on departure the receptionist said there was a problem we needed to pay in a very aggressive and loud manner we had already settled our bill when we had arrived.she kept repeating her self "there is a problem " there was two other people around and so was very embarrassing for us.the receptionist asked us to go into the lounge while the manager was called down people we're stirring at us as there were more people in there too and could hear everything.we was made to feel we wasn't allowed to leave so so embarrassing after the manager had checked and we had to show proof of payment we left.the receptionist dosent need to be on the front deck she needed loads more training and people skill as she's got none!!!!! She was very argumentative and aggressive her name was solvevqa would be better off in the kitchen we won't be returning