Rostyslav Haliuk

Review of New Country Motor Car Group Ha...

First two visits were great and then on the third ...

First two visits were great and then on the third one a vehicle service representative made me feel unwelcome. I got my third Mercedes, this time from Carmax, and needed a key replacement. They made me wait with no explanation and then were annoyed when I asked if someone was going to help me. This time it was a girl wearing heels, I dont remember her name. It was the first time I showed my wife MB dealership too and she felt embarrassed by staff. Unfortunately, they were not helpful at all. :/ I will take my business elsewhere.
Dennis in parts was the best to work with!