This place has gone down hill over the years. It i...

This place has gone down hill over the years. It is so hard to get in contact with my daughters BSC, who doesn't return calls and hasn't done a visit in months. She has had multiple TSS's, cause they don't come to work.
Communication here is horrible. It is hard to get in contact with the managers, who don't answer their phones and don't return calls. The services that my daughter has received over the past two years are horrible and not benefical to her at all. The only reason that I haven't gone to another agency, is because the process is to long and aggrevating. Northern really needs to get their act together..