Ruoyao Li

Review of Arbor Animal Clinic

Last month my boyfriend and I took our pet to get ...

Last month my boyfriend and I took our pet to get his annual rabies shot. The vet Jennifer Moon took literally one minute to "exam" our dog, and the examination fee turned out to be about 55 dollars. Moreover, our dog is only 10 pounds, and the vet suggested us to get all three vaccinations on the same day. I rejected her idea, and our dog still felt quite uncomfortable the 2nd day with only two vaccinations.

During our visit there, all she tried to do is to sell us stuff (services and medications). She doesn't really concern about the well being of the pet, rather she only cares about pushing us to pay more at the clinic. The whole visit she spent less than 10 minutes with us, and the exam fee was over 150 dollars.

I was extremely unsatisfied about what happened. We went back to the clinic and a nice front desk lady processed our refund for part of the services (thanks for her help).

What is really ridiculous is I scheduled another appointment to get my dog the other vaccination he needed. Without telling us, they exam him again and charged another 40 dollars examination fee! We didn't argue with them, but we decided never to come back again.

I don't know if the experience I had is an exception, but this place definitely does not deserve a 4.8 review. I suspect that most of the reviews are not real. I would never recommend anyone to visit this place.