The service at Magnussens Lexus of Fremont is wond...

The service at Magnussens Lexus of Fremont is wonderful, from the start they had my dream SUV. Although, it wasn't a Lexus they have treated me as if it was. I purchased a previously owned Toyota Sequoia from Neil Chandra. The whole experience was great and the whole team was there to help. Usually, the paperwork is the worst part of purchasing a car but at Magnussens Lexus it was easy, no one was pushy and answered all of our questions. Neil Chandra was not pushy as many car salespeople can be. Neil never acted like a sales person, instead he was there to help me achieve my dream of getting the car I have always wanted.

After the sale Neil was still there for me. Someone hit my car not long after I purchased it and he helped me get the best place to repair it. Neil even picked me up from the repair shop and took me to the rental car agency.

I have utilized my warranty for the car, this was a stream lined process with no problems. I called Neil and he handled everything for me. I just went and dropped of the car and jumped into a loaner. When the repair was done, I dropped off the loaner and jumped back into my car. The service guys were always very nice and my car was cleaner than when I dropped it off!

The customer service provided to me from Neil Chandra and Magnussens Lexus is like no other. I recommend him anytime I know someone is shopping around for a new or used car.