binh phung

Review of Illini Nissan

Brought my car in to sell to the dealership. The s...

Brought my car in to sell to the dealership. The salesmen on the floor were very helpful and polite to me. I think it was the sales manager who wanted to test drive my car. First off he didn't know how to drive my vehicle, as I was listening to my clutch disc grinding. He got pissed off, threw the key at me and said he's not buying it. Didn't even explain why and how. I said "thank you for your time" but he just totally ignored me and kept on walking and went back to his office and sat down. I felt like, as a customer, I was a waste of his time. I've been a fan of Nissan for a long time and was looking to purchase a new one a couple weeks after selling this vehicle; but after this experience I will never go back to this place or recommend it to any one. Pleased with the salesmen, very disappointed with the sales manager.