Extremely rude and horrible customer service. I ha...

Extremely rude and horrible customer service. I have been waiting for my ATT for over the allotted time given and then she tells me they have a high number of applicants. I m not sure why that is my problem, considering I have given all of my paperwork and paid the money. This place is extremely unprofessional and it s ridiculous that my career is at the hands of these lazy individuals.