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Brett Mathison

3 years ago

Marginal experience. I had a recall done on my veh...

Marginal experience. I had a recall done on my vehicle. They had the vehicle all day, which was fine as they gave me a loaner car (it was a pretty gross car. Stains on the seats, holes in the driver seat and bumper was damaged).
When I got my car back at the end of the day, I found my antenna in my passenger seat, which I found strange because they were changing my passenger airbag and adding grease to electrical switches in my door.
I also did not realize until I got home, they left my hood open. That's a safety issue, and it should not have left a tech's bay like that in my opinion.

Maybe I had a fluke experience, but it really was a pretty terrible first impression.

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